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4= Excellent     3=Good     2=Fair     1=Poor

SELECTION PROCESS 4 3 2 1
Able to obtain an appointment easily
Confident with salesperson presentation
Salesperson was courteous and on time
Received contract in a timely manner
Salesperson returned calls promptly
Changes or revisions were returned promptly
Salesperson Appearance
Salesperson product knowledge


Additional Comments:





CONSTRUCTION PROCESS 4 3 2 1
Good quality workmanship
Installation followed contract and print provided


Additional Comments:






OVERALL SATISFACTION 4 3 2 1
I am very satisfied with my Brother's experience
I would use Brother's Inc. for future needs
I would recommend Brother's Inc. to a friend


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